The financial coach offer support, resources, and cheer-leading. They empower and hold participants accountable to their financial decisions and actions, and focus on behavior change.
The tasks
- Help participants gain clarity and establish their financial goals
- Work with participants one-on-one to boost savings, control spending, eliminate debt, or improve credit
- Respect financial decisions and goals, confidentiality and privacy
- Offer support, resources, and encouragement to guide participants to their own answers
- Maintain program data to track participants’ progress in reaching their financial goals
- Participate in group sessions with other coaches to develop skills and learn about coaching tools and resources
The skills
- Empathy and understanding of the financial challenges facing diverse low- to moderate-income individuals
- Ability to respect participants’ financial decisions and actions without judgement or giving advice
- Basic understanding of financial topics including saving, budgeting, debt, and credit
- An engaging personality and ability to connect with others
- Comfortable working in a diverse ethnic and socio-economic environment
- Computer proficient with access to email and ability to communicate with participant occasionally outside of program times through email, phone, and/or text
The commitment
- 20 hours of training (in-person)
- Lead financial coaching sessions twice a month on either Tuesday evenings or Saturday mornings and follow up with four participants. It’s about 8 hours a month
