The financial coach offers support, resources, accountability, and cheer leading. Coaches work one-on-one with participants as they identify and work toward their financial goals with a focus on behavior change.
The tasks
- Support participants to establish their financial goals
- Work with participants one-on-one to boost savings, control spending, eliminate debt, or improve credit
- Respect financial decisions and goals, confidentiality, and privacy
- Offer support, resources, and encouragement to guide participants to their own answers
- Maintain program data to track participants’ progress in reaching their financial goals
- Participate in group sessions with other coaches to develop skills and learn about coaching tools and resources
The skills
- Empathy and understanding of the financial challenges facing diverse low- to moderate-income individuals
- Ability to respect participants’ financial decisions and actions without judgement or giving advice
- Basic understanding of financial topics including saving, budgeting, debt, and credit
- An engaging personality and ability to connect with others
- Comfortable working in a diverse ethnic and socio-economic environment
- Computer proficient with access to email and ability to communicate with participant through email, phone, and/or text
The commitment
- 20 hours of training (in-person)
- Lead financial coaching sessions twice a month and follow up with four participants, about 8 hours a month.
How It's Made a Difference
