Volunteer Resources

Your one stop shop to get prepared for your volunteer role.

Link & Learn

Link & Learn is the IRS certification website where volunteers take their Standards of Conduct test, Intake/Interview & Quality Review test, and the Basic or Advanced tax law test.

Training Site

The training site is where you will complete the online components of your volunteer training. Inside, you’ll find self-paced trainings as well as resources for tax season. 

Volgistics/VicNet

This is your volunteer portal. Use Volgistics to view your schedule, sign up for trainings or shifts, and remove yourself from the schedule for shifts that are more than two weeks away. 

Two happy, smiling employees. There is a white and turquoise banner on the left that says, "Sara McCracken," and a banner on the right that says, "Mary Kimball," the names of the two staff members

Meet the Volunteer Resources Department!

Prepare + Prosper’s Volunteer Resources Department consists of two full-time staff and a seasonal Volunteer Resources Assistant. Our two full-time staff are Sara McCracken, Volunteer Resources Manager, and Mary Kimball, Volunteer Resources Coordinator.

This link will take you outside of the P+P and/or FAIR Financial website.

This link will take you out of the P+P and/or FAIR Financial website.

WE’VE MOVED: On September 15, our main location on University Avenue will permanently close.
Beginning October 1, Northeast Minneapolis ( 2125 E Hennepin Ave, Lower Level, Minneapolis, MN 55413) will be our main location.

Our tax clinics are now closed for the year. We look forward to welcoming you back when tax services resume in January 2027.

This link will take you outside of the
P+P and/or FAIR Financial website.