Office Assistant

Be a friendly representative of P+P. Connect with customers over the phone and make sure they are ready for their appointment and have what they need.  

THE TASKS 

  • Call customers to remind them of their appointment, the materials they need to bring with them, and answer questions 
  • Assorted administrative tasks, if needed, to support the customer service team 
  • Provide stellar customer service and maintain customer privacy 

THE SKILLS 

  • Computer proficient 
  • Friendly, welcoming demeanor and ability to connect with customers over the phone 
  • Enjoy working in an ethnically and socio-economically diverse environment 

THE COMMITMENT 

  • Attend an info session to learn all about P+P and the volunteering details 
  • Complete training to prepare for your volunteer role 
  • Volunteer for one four-hour shift a week during tax season (January–April) at the St. Paul main office. 

NEXT STEPS 

We recruit office assistants just once per year, in preparation for tax season. If you are specifically interested in the office assistant role, please email volunteer@prepareandprosper.org and let us know that you’d like to be contacted when we begin recruiting office assistants. If you would be open to another role, please fill out the interest form below and we’ll be in touch when we start recruiting for summer tax clinics.

Fill out our interest form