Carol Thompson

Started at P+P: January 2017 as a Seasonal Site Manager. Prior to P+P I worked as a tax preparer at a for-profit Tax Preparation service. This experience heightened my awareness of the need for tax and financial services for so many who could not or should not be paying the high fees charged for a service that is required by all.  My previous work experiences within other corporate banking and financial service entities resulted in my search for more fulfilling work and led me to the mission of Prepare and Prosper.

In My Role:  I provide customer service for the tax helpline and serve as an Assistant Manager with the Self Employment Tax Department helping folks with small businesses learn how to manage and become more knowledgeable about their business tax returns.

Geeks out over: Exceptional Customer service, Injustices in the banking and financial world, Teaching customers how to understand taxes, credit and their finances and connect them to the resources to provide them the power to be financially independent.

When I am Not at P+P: Enjoy being a first-time Grandma, travel to visit family and friends around the country, spend summers in Northern MN at our family cabin with my siblings and their dogs, and… if ever at home just hanging out with our high maintenance rescue dog – “Siri”!